FAQs

What does Odour Neutralizing mean?

Getting rid of bad smells.

Luxe candles eliminate odours from the air. The scientific formulation we created, neutralizes bad odours, and replaces stinky air molecules with organic enzymes and premium essential oils. The process leaves you with clean fresh air that will remain.

What are your candles made of?

Luxe scented candles are made with premium all-natural soy wax, wood wicks, and premium essential oils. To achieve odour elimination, we add organic enzymes that are blended with a proprietary formulation and heat insertion to achieve maximum results. There are no chemicals, additives, dyes or fillers in Luxe candles. A Luxe unscented candle is also made with the same quality ingredients and contains no fragrance or essential oils. They however neutralize effectively and has a laundry fresh smell. They’re organic, vegan, premium, luxury and guaranteed to work!

Where do you get your materials?

90 % of our materials and ingredients come from Ontario, Canada. We use one candle supplier in Ohio, USA to provide one of our materials and we also have one supplier in Morocco.

Where are you candles made?

Each Luxe candle is formulated, hand-poured and packaged in Mississauga, Ontario, Canada.

Do you have a storefront I can visit in-person?

Not at this time. We’re happy to come to you if you live in an area serviced by our reps. Email us the products you’re interested in, and a Luxe Team Member will contact you in 24 hours. candles@luxeandlittle.ca

How long do your candles last?
Luxe candles are specially formulated for a long and slow burn while they work to neutralize a space and smell great. Our small 4 oz candle will last for up to 30 hours in a small space and the large 10 oz up to 70 hours in a large open space, providing that the wick is continuously trimmed low, and the candle is positioned away from drafts and wind.

Why should I trim the wick and only burn your candles for 4-5 hours at a time?
While Luxe candles are unique and different from most candles, this is a common industry standard, and it works well for our candles. A high flame increases the heat in the candle container and melts the wax faster therefore burning the candle faster. Keep in mind it’s the melted wax and not the flame that produces the beautiful Luxe scent and neutralizing capabilities of the candle. By keeping the wood wick trimmed low, you will extend the burn-time of the candle slow down the neutralizing process for best results. It is unlikely that you will ever get tunneling (a hole burned in the center of the candle) with a Luxe candle as we have designed them to burn to the edges. However, we will replace any candle that does not burn properly, and we guarantee customer satisfaction with every candle.

How quickly will my order ship?
We process orders within 2-3 days, and we ship in 4 business days. Isn’t that fantastic?

Can I buy your products wholesale to sell them in my store?
Absolutely! We would love you to join our growing list of partners. Please email us with your query to candles@luxeandlittle.ca

Your Container Vessels are cool, where are they made?

We appreciate all feedback, and we especially love feedback on our cement container vessels. They are specially handcrafted in Mississauga, Ontario, Canada. Made of concrete and blended with non-toxic acrylic paint. The designs are abstract, and no two vessels are the same. They are refillable. We offer pillar refills of every scent. All customers are treated as VIPs and you can get a new container if yours gets scuffed up just by asking for a new one. We’re going green and this is step 1 of showing love to our planet. Our signature Black Bottom Cement Container Vessels let’s you know your candle is a Luxe Authentic.

Who is Luxe + Little?

Luxe and Little is a family-owned business from the Greater Toronto Area, Canada. Located in Mississauga, Ontario, Luxe and Little was founded by a mom and her teenage son in 2018. They spent almost 2 years and more than 100k in Research and Development to get the correct neutralizing formulation for the enzymes which make the neutralizing process possible. The company went to market in February 2020 and like most companies worldwide suffered significant losses when Covid-19 hit, and lockdowns began in March 2020. Today, the business is growing and bringing their products to every household in Canada and around the world.